Sep
26th
2005
MSN Search Relevance Roiling Microsoft
Written by David Utter for WebProNews
Microsoft asked Keynote Systems not to make a survey of search engine users available to the public.
The numbers didn’t look good for the home team in Redmond, the Wall Street Journal reported, and that may have led Microsoft to request the suppression of a search engine study. In the study, MSN Search fell to 5th from 3rd among 2,000 users surveyed in the second quarter of 2005.
Relevance drove the drop, as 27 percent of users found their general search results lacking. 37 percent working with specific geographical locations, ie local search, didn’t find the relevance they wanted, WSJ cites the Keynote survey as reporting.







